Official Policy

Privacy Policy mea4 — Your Personal Data Protection

Your privacy is not merely a legal obligation to us — it is a trust we uphold wholeheartedly. This document transparently explains how mea4 collects, uses and protects your personal information.

Last Updated: 1 January 2026
Quick Summary: mea4 only collects data necessary to operate the platform, process transactions and keep your account secure. We do not sell your personal information to anyone. All data is protected with 256-bit SSL encryption and stored on secure servers.

01 Introduction & Scope of This Policy

This Privacy Policy describes the data handling practices of mea4 ("Platform", "We") regarding personal information collected from users of our platform. This document applies to all users who access the mea4 website, register an account, use our services, or interact with our platform through any device.

Mea4 is fully committed to complying with Malaysia's Personal Data Protection Act 2010 (PDPA). We take a responsible and transparent approach to all matters relating to user data — you have the right to know what we collect, why we need it and how it is used for your benefit.

By using the mea4 platform, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to learn about available options.

02 Types of Personal Data We Collect

Mea4 collects various types of personal information to ensure the platform operates safely and effectively. We only collect data that is genuinely necessary for the stated purposes — no excessive or unjustified data collection.

Identity & account data:

Full name Date of birth Email address Phone number IC / passport number Residential address

Financial & transaction data:

Bank name & account number E-wallet information Deposit & withdrawal records Betting history

Technical & usage data:

IP address Browser type Device type General location data Session activity logs

03 How We Collect Your Data

Data is collected through several different channels depending on how you interact with the mea4 platform. Each channel is designed to ensure data collection takes place securely and transparently.

  • Account registration: Information you enter directly when opening a new account at mea4
  • KYC process: Identity verification documents submitted during the Know Your Customer process
  • Platform activity: Data generated automatically when you play games, make deposits, or withdrawals
  • Support communications: Information you share when contacting our support team via live chat or email
  • Cookies & tracking technology: Technical data collected automatically through your browser for security and user experience purposes
  • Third-party sources: In certain cases, we may receive information from payment providers or authorised partners for transaction verification purposes
Note: mea4 has never purchased personal data lists from third parties for marketing purposes. All data we hold comes directly from your interactions with our platform.

04 Purpose of Personal Data Use

Every piece of data we collect has a clear and legitimate purpose. mea4 does not use your data for purposes unrelated to the platform's operations or the services you use.

Data Type Primary Purpose Legal Basis
Identity & contact Account verification, service communications Contract
KYC Documents Legal compliance, fraud prevention Legal
Financial data Deposit & withdrawal processing Contract
Game history Responsible gaming, problem prevention Legitimate interests
Technical data Account security, fraud detection Legitimate interests
Optional cookies Personalise experience, platform analytics Consent

05 Data Sharing & Disclosure

Mea4 does not sell, rent or trade your personal information to third parties for marketing purposes. However, there are limited situations where we need to share data with trusted parties to ensure the platform operates properly and complies with applicable laws.

  • Payment providers: Required transaction information is shared with approved payment gateways such as FPX, Touch 'n Go and partner banks to process your deposits and withdrawals
  • Technology service providers: Technical partners who assist in operating the platform infrastructure, cybersecurity and analytics, subject to strict confidentiality agreements
  • Legal requirements: In circumstances where disclosure is required by law, court order, or direction from a competent authority in Malaysia
  • Fraud prevention: Minimal data may be shared with industry bodies or security agencies to address suspected fraudulent activity

All third parties that receive mea4 user data are bound by strict data protection agreements and may only use that information for specified purposes.

06 Encryption, Security & Data Protection

Mea4 invests seriously in security infrastructure to ensure your data is always protected. We employ multiple layers of protection encompassing the latest encryption technology, continuous monitoring and strict access controls.

  • 256-bit SSL encryption: All data transmitted between your browser and mea4's servers is protected by 256-bit SSL encryption — the highest industry standard used by global financial institutions
  • Secure data storage: Personal data is stored on servers protected by multi-layered firewalls, role-based access controls, and real-time threat monitoring
  • Two-factor authentication (2FA): mea4 supports two-factor authentication for all user accounts, providing an additional layer of security against unauthorised access
  • Regular security audits: Our platform undergoes regular penetration testing and security audits by independent cybersecurity firms
  • Staff training: All mea4 staff with access to user data undergo comprehensive data protection training
In the Event of a Data Breach: In the event of a data breach affecting your personal information, mea4 is committed to notifying you within 72 hours after we become aware of the incident, in accordance with Malaysia's PDPA requirements.

07 Your Rights as a User

Under Malaysia's Personal Data Protection Act 2010, you have certain rights regarding your personal data held by mea4. We fully respect and facilitate the exercise of these rights.

Right of Access

You may request a copy of all personal data we hold about you at any time.

Right to Rectification

You have the right to correct any inaccurate or incomplete data in your account.

Right to Erasure

You may request the deletion of your personal data, subject to legal retention requirements.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time.

Right to Data Portability

You may request your data in a machine-readable format for transfer to another platform.

Right to Restrict Processing

You may request that we restrict how your data is used under certain circumstances.

To exercise any of the above rights, contact our privacy team by email at [email protected]. We will process your request within 30 business days.

08 Cookies & Tracking Technology

Mea4 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device that help us recognise you on subsequent visits and ensure the platform functions correctly.

  • Essential cookies: Required for core platform functions such as login, session security, and access control — cannot be disabled
  • Performance cookies: Collects information on how you use the platform to help us improve the overall user experience
  • Optional cookies: Allows the platform to remember your settings and preferences to deliver a more personalised experience
  • Analytics cookies: Helps us understand platform usage patterns in aggregate and anonymised form for continuous improvement purposes

You can manage cookie settings through your browser at any time. However, disabling essential cookies may affect platform functionality.

09 Data Retention Period

Mea4 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable laws in Malaysia.

  • Active account data: Retained for the duration your account remains active on the mea4 platform
  • Financial transaction records: Retained for a minimum of 7 years in compliance with Malaysia's financial legal requirements
  • KYC documents: Retained for 5 years after account closure or end of business relationship
  • Support communication logs: Retained for 2 years for reference and dispute resolution purposes
  • Technical & log data: Retained for 12 months for security and fraud detection purposes

Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be linked to you personally.

10 Privacy Policy Amendments

Mea4 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our platform practices, legal requirements, or improvements to how we protect user data. Any material changes will be communicated to you via your registered email or a prominent notice on the platform before the amendments take effect.

The "Last Updated" date at the top of this document is always kept current to reflect the latest version. We encourage you to review this page periodically. Your continued use of the mea4 platform after any amendments are published constitutes your acceptance of the updated policy.

For any privacy-related queries, concerns or complaints, you may contact our Data Protection Officer at [email protected]. We are committed to responding to every inquiry within 5 business days.

Why Your Privacy Safe with mea4

We don't just talk about privacy. Here are the concrete steps we take every day to ensure your data is fully protected.

256-Bit SSL Encryption

All data transmitted between your device and mea4's servers is protected by 256-bit SSL encryption — the same standard used by Malaysia's leading banks. No third party can read or intercept your information.

KYC & Identity Verification

Our rigorous KYC process protects you from identity misuse. We verify every account to ensure only the legitimate account owner can access funds and conduct transactions.

Malaysia PDPA Compliance

Mea4 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA). We have a dedicated Data Protection Officer responsible for ensuring all our practices remain aligned with current legislation.

No Data Sales

Your personal information is never sold, rented or traded to third-party advertisers or data brokers. Your data belongs to you — not a commodity for our business.

Full Control in Your Hands

Through your mea4 account, you can access, update or request deletion of your personal data at any time. Data control is at your fingertips — simple and transparent.

Independent Security Audit

The mea4 platform undergoes regular security audits and penetration testing by independent cybersecurity firms. This ensures our data protection systems remain up to date and effective.

PDPA 2010 Compliance
256-bit SSL encryption
No Data Sales
Integrated KYC
Updated: 1 Jan 2026
24/7 Privacy Support

Your Data Is Safe. Your Entertainment Starts Here.

With a transparent privacy policy and robust data protection, you can enjoy live casino, slots, sports betting, and more on mea4 with complete confidence. Your privacy is secured — your enjoyment is guaranteed.

100% Data Protected
No Sale of Information
Compliant with Malaysia's PDPA
Bahasa Melayu